Retail Operations Associate: Inventory, Merchandising & Service

sephora.com; Grand Rapids (MI); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Hourly pay $18.00-$20.50/hr

Job summary

Sephora at Woodland Mall in Grand Rapids (MI) is hiring an Operations Associate. You’ll be the backbone of store operations, supporting inventory management, stock replenishment, order fulfillment, and visual merchandising to ensure a smooth, brand-aligned shopping experience.

We seek 1–2 years in retail or similar environments, strong organizational and time-management skills, and a customer-focused, team-driven mindset.

Qualifications

• 1–2 years of experience in a similar role or in a retail, hospitality, or client-focused environment
• Excellent organizational and time management skills
• Quick learner with the ability to absorb and communicate product knowledge
• Ability to support outstanding client service
• Excellent communication and interpersonal skills
• Team player with a goal-driven mindset
• Comfortable in a fast-paced environment with a strong client focus
• Physically able to lift and carry up to 50 pounds

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards
• Assist with visual merchandising: Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience for all

Skills

Organization

Time management

Communication

Interpersonal skills

Customer service

Team player

Fast-paced environment

Physical strength

Job description

Sephora at Woodland Mall in Grand Rapids (MI) is hiring an Operations Associate. You’ll be the backbone of store operations, supporting inventory management, stock replenishment, order fulfillment, and visual merchandising to ensure a smooth, brand-aligned shopping experience.

We seek 1–2 years in retail or similar environments, strong organizational and time-management skills, and a customer-focused, team-driven mindset.