Retail Operations Associate: Elevate Store Experience

DICK'S Sporting Goods; Oklahoma City (OK); On-site; USD 17,000 - 21,000; Full time

Job summary

DICK'S Sporting Goods in Oklahoma City is seeking a store teammate to deliver an exceptional shopping experience. You will greet customers, help athletes, process merchandise, and support backroom operations in a fast-paced retail environment.

Expected duties include unloading trucks, maintaining merchandising standards, upholding safety policies, and collaborating with teammates to meet service level goals. No prior leadership required; we value teamwork and a customer-first attitude.

Qualifications

• Prior retail sales, operations, maintenance, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsibilities

• Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.
• Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead.
• Uphold company merchandising and presentation standards.
• Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc.
• Fulfill the company-defined customer experience by completing all processes according to our service level standards.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Skills

Retail experience

Customer-focused

Team collaboration

Safety awareness

Job description

DICK'S Sporting Goods in Oklahoma City is seeking a store teammate to deliver an exceptional shopping experience. You will greet customers, help athletes, process merchandise, and support backroom operations in a fast-paced retail environment.

Expected duties include unloading trucks, maintaining merchandising standards, upholding safety policies, and collaborating with teammates to meet service level goals. No prior leadership required; we value teamwork and a customer-first attitude.