Retail & Online Sales Associate

San Gabriel Valley Habitat For Humanity; Pasadena (CA); On-site; USD 26,000 - 30,000; Part time

Job summary

San Gabriel Valley Habitat For Humanity is seeking a ReStore Associate to support daily retail, warehouse, and online sales in a fast-paced setting. You will assist customers, process purchases, prepare merchandise, and maintain a welcoming store environment.

This role collaborates with staff and volunteers to ensure smooth daily operations, exceptional customer service, and efficient handling of online orders and inventory. The position is part-time, 27 hours per week, with a varied schedule.

Qualifications

• High school diploma or an equivalent combination of education and relevant work experience.
• Minimum of one year of experience in retail, warehouse operations, sales, customer service, or a related environment.
• Experience with marketing, merchandising, e-commerce, or online sales is preferred.
• Flexibility to work additional hours based on operational needs, including reporting early or remaining after a scheduled shift.

Responsibilities

• Provide excellent customer service by assisting customers with merchandise, answering questions, and supporting in-store sales.
• Proactively identify opportunities to increase sales, promote available merchandise, and encourage new and repeat customer business.
• Operate the point-of-sale system and provide cash register coverage during peak hours and employee meal periods.
• Collaborate with employees and volunteers to support daily sales operations and store initiatives.
• Continuously identify, recommend and implement opportunities to improve the cleanliness, organization, safety, appearance, and overall shopping experience of the ReStore.
• Unload trucks and safely move merchandise to designated areas.
• Stock and replenish the sales floor to ensure merchandise is organized and readily available.
• Prepare donated merchandise for sale by assembling, testing, cleaning, pricing, and displaying items appropriately.
• Ensure essential equipment and supplies are available, organized, and properly stored.
• Monitor and process online orders, notify customers when orders are ready for pickup, and follow up on overdue pickups.
• Maintain accurate inventory records by archiving sold Shopify items, deactivating applicable ThriftCart listings, and updating daily listing records.
• Update sales-tracking spreadsheets using Shopify, eBay, and other applicable sales data.
• Schedule and maintain promotional discounts and website banners in Shopify, as directed.
• Perform other related duties as assigned.

Skills

Customer service

Sales

Interpersonal skills

Verbal communication

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Shopify

eBay

ThriftCart

Job description

San Gabriel Valley Habitat For Humanity is seeking a ReStore Associate to support daily retail, warehouse, and online sales in a fast-paced setting. You will assist customers, process purchases, prepare merchandise, and maintain a welcoming store environment.

This role collaborates with staff and volunteers to ensure smooth daily operations, exceptional customer service, and efficient handling of online orders and inventory. The position is part-time, 27 hours per week, with a varied schedule.