Retail Office Manager & AML Compliance Leader

Brookshire Grocery Company; Coleman Park (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

Brookshire Grocery Company is seeking a detail-oriented Office Clerk to manage store money flow and customer transactions in the office. You’ll oversee cash handling, perform daily audits, and support cashiers while ensuring compliant, efficient operations.

In this role, you’ll train partners, monitor AML and other regulations, balance drawers, and file essential records. A high school diploma or GED and AML/HIPAA/TABC certifications within 2 weeks are required or encouraged.

Qualifications

• High School Diploma or GED and two+ years of related experience.
• Ability to lead and train partners, and manage cash handling.
• Compliance with AML, HIPAA, and tobacco/alcohol certifications within 2 weeks.

Responsibilities

• Train and develop partners, schedule, plan, assign and direct work.
• Oversee AML compliance and money regulations (money orders, check cashing, Western Union).
• Conduct daily office audits and balance cash drawers and deposits.
• Investigate and report shortages or overages to Store Director.
• Balance reports and maintain office records and documentation.
• Process Western Union, money orders, refunds and related transactions.

Skills

Customer service

Leadership

Cash handling

Effective communication

Attention to hazards

Education

High School Diploma or GED

HIPAA certification

AML certification

TABC/LACT/AATC certification

Tools

Cash register

Job description

Brookshire Grocery Company is seeking a detail-oriented Office Clerk to manage store money flow and customer transactions in the office. You’ll oversee cash handling, perform daily audits, and support cashiers while ensuring compliant, efficient operations.

In this role, you’ll train partners, monitor AML and other regulations, balance drawers, and file essential records. A high school diploma or GED and AML/HIPAA/TABC certifications within 2 weeks are required or encouraged.