Retail Office Assistant — Payments & Customer Care

Rooms To Go; Nashville (TN); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k)

Employee assistance program

Employee discount

Life insurance

Paid time off

Paid training

Job summary

Rooms To Go is hiring a Retail Office Assistant to support in-store offices. You will assist sales teams, process payments and applications, answer delivery questions, and handle customer care tasks while maintaining a courteous and organized front-office presence.

Ideal candidates bring 1+ year of relevant experience, strong communication, and solid MS Office skills. We offer benefits such as health/dental/vision insurance, 401(k), employee discounts, and paid time off.

Qualifications

• Over one year of relevant experience preferred.
• Courteous and patient with strong customer service orientation.
• Computer navigation skills, general computer knowledge, and MS Office understanding.
• Ability to effectively communicate, both written and verbally.

Responsibilities

• Support sales associates, customers, and store management.
• Process payments and finance applications, answer delivery questions.
• Assist with customer care responsibilities, answer phones, and perform other office duties.

Skills

Customer service

MS Office

Phone skills

Communication

Basic computer literacy

Education

High school diploma/GED

Tools

MS Office

Job description

Rooms To Go is hiring a Retail Office Assistant to support in-store offices. You will assist sales teams, process payments and applications, answer delivery questions, and handle customer care tasks while maintaining a courteous and organized front-office presence.

Ideal candidates bring 1+ year of relevant experience, strong communication, and solid MS Office skills. We offer benefits such as health/dental/vision insurance, 401(k), employee discounts, and paid time off.