Retail Mortgage Loan Processor

Reliance Savings Bank; Altoona (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

Paid Time Off

11 holidays

Life Insurance

Disability Insurance

Employee Assistance Program

Wellness program

Gym reimbursement

Professional development

Career growth

Job summary

Reliance Bank is looking for a customer-focused and detail-oriented Retail Loan Processor/Underwriter I to join our Retail Loan Operations team at our Corporate Office in Altoona, PA. In this role, you'll partner with our lenders to help our bank customers navigate the loan process while supporting sound credit decisions and ensuring a smooth, efficient lending experience from application through closing.

If you enjoy analyzing information, solving problems, collaborating with others, and

Qualifications

• High school diploma or equivalent.
• Minimum of two (2) years of banking, lending, loan processing, underwriting, or related experience.
• Strong analytical, organizational, communication and problem-solving skills.
• Excellent attention to detail and ability to manage multiple priorities to meet deadlines.

Responsibilities

• Review consumer and residential mortgage loan applications for completeness, accuracy, and compliance
• Gather and analyze credit reports, income documentation, appraisals, collateral information, and other documents
• Evaluate creditworthiness and calculate qualifying ratios to support lending decisions
• Underwrite loan requests and prepare approval, counteroffer, or decline recommendations within authority levels
• Prepare disclosures, commitment letters, adverse action notices, and other loan documentation
• Manage assigned loan pipelines to ensure timely processing and closing
• Order and track appraisals, credit reports, flood certifications, verifications, and other due diligence items
• Communicate with borrowers, lenders, vendors, and third-party providers to obtain required documentation and clear loan conditions
• Prepare consumer loan documentation and coordinate loan closings
• Resolve documentation discrepancies, underwriting concerns, and processing issues
• Support compliance, quality control, audit, and reporting activities
• Identify opportunities to improve efficiency and enhance the customer experience

Skills

Analytical skills

Organizational skills

Communication skills

Problem solving

Education

High school diploma or equivalent

Associate's or Bachelor's degree in Business, Finance, Accounting

Job description

Reliance Bank is looking for a customer-focused and detail-oriented Retail Loan Processor/Underwriter I to join our Retail Loan Operations team at our Corporate Office in Altoona, PA. In this role, you'll partner with our lenders to help our bank customers navigate the loan process while supporting sound credit decisions and ensuring a smooth, efficient lending experience from application through closing.

If you enjoy analyzing information, solving problems, collaborating with others, and