Retail Mortgage Appraisal Desk Analyst

S&T Bank; United States; On-site; USD 28,000 - 45,000; Full time

Job summary

S&T Bank is seeking a Mortgage Appraisal Coordinator to oversee the ordering, monitoring, and delivery of residential real estate mortgage appraisals in accordance with company and investor guidelines.

The role requires a high school diploma, 2–5 years of mortgage experience, strong communication, and the ability to thrive in a fast-paced environment with meticulous attention to detail. On-site hours are Monday–Friday, 8:00AM–5:00PM, with additional hours as needed.

Qualifications

• Requires strong written and verbal communication skills.
• Ability to manage multiple appraisal orders and prioritize tasks in a fast-paced environment.
• Attention to detail and compliance with guidelines.

Responsibilities

• Orders all appraisals including re-inspection and construction inspection requests.
• Monitors appraisal desk communications and ensures timely responses.
• Reviews appraisal reports to address concerns and maintain turn-times.
• Delivers approved reports to borrowers per regulatory requirements.

Skills

Communication

Attention to detail

Time management

Education

High school diploma

Job description

Location

355 North Fifth Street Indiana, PA 15701

Hours

Monday - Friday: 8:00AM - 5:00PM (Additional hours as necessary to meet the objectives of the department)

Function

Performs the ordering, monitoring, review, and delivery of all residential real estate mortgage loan appraisals in accordance with S&T Bank and investor guidelines and state and regulatory compliance requirements.

Duties and Responsibilities

• Orders all appraisals including re-inspection and construction inspection requests.
• Invoices and processes the payment for the appraisal order.
• Monitors the Appraisal Desk email inbox and appraisal management software to ensure all appraisal orders and correspondence to appraisal management companies and internal customers are placed and responded to within 2 hours.
• Reviews reports within appraisal management software to address any concerns resulting in extended turn-times, overdue appraisals, non- responsive appraisers, orders placed on hold and declined orders.
• Reviews appraisals subject to S&T Bank and investor guidelines and maintains knowledge on all types of appraisal forms.
• Manages collateral risk and property eligibility as part of the underwriting and quality control process.
• Submits and monitors revision requests to appraisal management companies.
• Facilitates requested Borrower appraisal disputes and potential ordering of a second appraisal.
• Responds to questions, concerns and any issues resulting from the review of the appraisal report.
• Delivers approved appraisal report to the Borrower according to regulatory requirements.
• Interacts with appraisal management companies and internal mortgage department staff to facilitate the appraisal from ordering to delivery of the appraisal assignment.
• Excellent communication skills both written and verbal with strong attention to detail.
• Ability to work in a fast-paced environment and able to prioritize.
• Performs additional duties as required.

Education

Requires a high school diploma or equivalent basic academic education.

Experience

Two to five years general experience required, and two to five years specialized mortgage experience preferred.

Physical Demands

Operates a keypad device: 70% of the day. The primary parts of the body involved in performing these tasks are the fingers, thumbs, hands, wrists and elbows. Requires the use of manual dexterity skills for both typing and filing on frequent basis up to 70% of the business day. Must be able to focus visually at a close distance of 18"-20" for a period of up to 70% of the business day. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Salary Range

Salary Range: $16.23 - $33.32

Equal Opportunity

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) S&T Bank believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. S&T Bank is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties.