Loan Records Specialist I

S&T Bank; United States; On-site; USD 21,000 - 31,000; Full time

Job summary

S&T Bank is seeking a detail-oriented Loan Records Clerk to support the Loan Records department at our Indiana, PA location. The role involves document verification for commercial and consumer loans, imaging, indexing, and researching loan files.

You will collaborate with various teams to ensure accurate record-keeping and timely responses to inquiries. The position requires a high school diploma and up to one year of relevant experience, with 8:00AM–5:00PM hours and additional time as necessary

Qualifications

• Requires a high school diploma or equivalent basic academic education.

Responsibilities

• Maintains a good working relationship with all bank employees.
• Demonstrates the ability to work independently.
• Works as a team player to contribute to the success of the department and organization.
• Performs document verification of new and modified commercial loans.
• Identifies missing documents, signatures, dates, and collateral to be tracked for renewal.
• Sets up tracking of document exceptions and collateral in tickler systems.
• Prepares loan documents for scanning and QC of images; retains originals.
• Imports, files, retrieves, and researches loan documentation.
• Resolves questions for internal and external customers.
• Assumes additional duties as required.
• For consumer loans: tracks document and collateral exceptions and prepares required reports.
• Performs document imaging of loan documents and related files; quality control of images.
• Indexes documents to designated loans; reviews new account source and name change reports.
• Requests FNMA paid loan notes from BNY Mellon.
• For collateral insurance: sorts insurance mail, indexes documents, and QC images.
• Formats Excel spreadsheets for collateral insurance tracking.
• Updates tickler systems for renewal policies; follows up on cancellations with agents and lenders.
• Produces hazard force-placed checklists and flood calculation worksheets for insurance gaps.
• Produces and mails paid loan letters to borrowers.
• Researches and resolves questions for internal and external customers.

Education

High school diploma or equivalent

Job description

Location: 355 North Fifth Street Indiana, PA 15701 Hours: Monday - Friday: 8:00AM - 5:00PM (Additional hours as necessary to meet the objectives of the department) Function: Perform various clerical duties in support of the Loan Records department.

Duties and Responsibilities:

• Maintains a good working relationship with all bank employees.
• Demonstrates the ability to work independently
• Works as a team player to contribute to the success of the department and in turn the organization
• Performs the following functions within the specified unit: Commercial Loans:
• Document verification of new and modified commercial loans.
• Identification of missing documents, signatures, dates, and collateral to be tracked for renewal.
• Setup tracking of document exceptions and collateral in tickler systems
• Preparation of loan documents for scanning, quality control of images, retention of required original documents and destruction of remaining physical documents.
• Document importing, filing, retrieval and research of loan documentation
• Researches and resolves questions for internal and external customers
• Assumes additional duties as required
• Consumer Loans:
• Setup tracking of document and collateral exceptions for the consumer loan exception report in the tickler systems
• Preparation of loan documents for scanning, quality control of images, retention of required original documents, and destruction of remaining physical documents.
• Document importing, filing, retrieval and research of loan documentation
• Researches and resolves questions for internal and external customers
• Assumes additional duties as required
• Document Imaging and Quality Control:
• Document imaging of loan documents, tax receipts, participation shadow files, insurance policies, trailing loan documents, and system maintenance forms.
• Indexing of documents to the designated loans.
• Quality control of the images, retention of required original documents, and destruction of remaining physical documents.
• Review new account source and name change reports.
• Request FNMA paid loan notes from BNY Mellon
• Collateral Insurance:
• Sorting of incoming insurance mail by new policies, renewals, cancellations, and reinstatements
• Indexing of documents to the designated loans and quality control of the images.
• Review of collateral insurance policies for required information,
• Format Excel spreadsheets for tracking of collateral insurance
• Work insurance reports and update tickler systems for renewal policies on consumer loans.
• Follow up on cancellations with agents and lenders.
• Prepare hazard force placed checklists and flood calculation worksheets for lapsed or insufficient insurance coverage on consumer loans.
• Submit transmittals for force placement of insurance on consumer loans.
• Produce customer form letters in Microsoft Word.
• Document importing, filing, tracking, retrieval and research of consumer loan documentation.
• Researches and resolves questions for internal and external customers
• Assumes additional duties as required
• Paid Loans:
• Review paid loan reports and pull physical loan folders for processing
• Release of collateral held on loans: vehicle titles, assignment of life insurance, brokerage or stock, and termination of UCC filings
• Preparation of partial real estate releases and mortgage/assignment of rent satisfaction pieces for satisfaction of liens at the courthouses
• Update collateral tracking items in tickler systems
• Calculation of prepayment penalties and loan payoff quotes/letters
• Issuance of letters of guarantee of vehicle title
• Produce and mail paid loan letters to borrowers
• Document importing, filing, tracking, retrieval, and research of loan documentation
• Quality control of images, retention of required original documents and destruction of remaining physical documents.
• Researches and resolves questions for internal and external customers
• Assumes additional duties as required

Education:

• Requires a high school diploma or equivalent basic academic education.

Experience:

• Up to one year required general experience.

Physical Demands:

• Operates a keypad device or office equipment: 90% of the day.
• Standing is required 10% of the day which includes bending.
• Sitting is required 90% of the day in a straight position.
• Walking is required 5% of the day which is slow is speed.
• Routinely lifts 10 lbs.
• Must be able to occasionally lift and/or move up to 25 lbs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Offered rates and salaries may vary based on geographic location, market data and on experience, education, and evidenced position specific skill requirements. For roles that are incentive eligible, payment is based upon the plan document and company, business, and/or individual performance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Salary Range: $15.00 - $22.21

41 CFR 60-1.35(c)

S&T Bank believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. S&T Bank is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties.