Retail Mit

MERS / Goodwill; St. Louis (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Retail Manager to lead operations and foster a culture of excellence. This role emphasizes the importance of teamwork, integrity, and customer service, ensuring that every interaction reflects the company's core values. With a focus on professional growth and employee development, you will manage store operations, oversee staff, and implement process improvements. If you are passionate about making a difference and thrive in a mission-driven environment, this is the perfect opportunity to elevate your career and contribute to a meaningful cause.

Benefits

Monthly Bonus up to $500

Immediate medical benefits

Dental and vision benefits

Retirement plans with employer match

PTO accrual up to 15 days

Paid holidays

Flexible schedules

Qualifications

• 3 years of Retail, Warehouse, or Logistics Management experience required.
• Excellent interpersonal and communication skills needed.

Responsibilities

• Oversee store operations and manage resources effectively.
• Provide excellent customer service to donors and shoppers.
• Supervise, train, and evaluate staff performance.

Skills

Interpersonal Skills

Communication Skills

Leadership Skills

Problem-Solving

Customer Service

Education

High School Diploma/GED

Bachelor's Degree

Tools

Inventory Management Software

Registers

Scheduling Software

Job description

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Required Travel: 50%

Position Type: Hourly Full-Time

Hourly Rate: $24.00

Bonus Pay: Up to $250/month

About the Role

MERS/Missouri Goodwill Industries is seeking an energetic, self-motivated, and professional Retail Manager to join our team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're looking for an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, this is the perfect fit for you.

Qualifications

• High School Diploma/GED required; bachelor's degree preferred.
• Three years of Retail, Warehouse, or Logistics Management experience.
• Valid MO or IL state driver’s license and insurance.
• Excellent interpersonal and communication skills, including customer service, conflict resolution, and teamwork.
• Leadership skills such as decision-making, goal-setting, and problem-solving, with the ability to motivate and lead employees.
• Comfortable with workplace technology like registers, scheduling, and inventory management software.

Primary Duties and Responsibilities

1. Oversee store operations, resources, and budgets to meet or exceed goals and benchmarks.
2. Model core values to promote a culture of safety, ethics, and quality.
3. Supervise, train, and evaluate staff performance.
4. Provide excellent customer service to donors, shoppers, and staff.
5. Coach employees on performance and discipline when necessary.
6. Assign daily duties and manage operational tasks.
7. Identify and recommend employees for advancement.
8. Protect company property and report any theft or misconduct.
9. Follow and enforce all policies, procedures, and values.
10. Manage staffing, payroll, and scheduling efficiently.
11. Implement process improvements to reduce waste.
12. Maintain a professional appearance per dress code.
13. Complete MERS Goodwill's Leadership Development Cohort Program.
14. Perform other duties as assigned.

Benefits

• Monthly Bonus up to $500
• Immediate medical benefits for full-time employees (30+ hours/week)
• Dental and vision benefits (first of the month following hire)
• Voluntary Life and AD&D Insurance (first of the month following hire)
• Retirement plans: 403(B) with employer match (after one year), 403(B) from hire, and 401(A)
• PTO accrual up to 15 days based on hours worked
• Paid holidays
• Flexible schedules

MERS Goodwill is an equal-opportunity employer. We do not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor. Background and records checks are required upon employment.