Retail Microsoft Tech Solutions Specialist

Best Buy; Tampa (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement funds

Support for physical and mental well‑b

Benefits education and wellness

Job summary

Best Buy in Tampa is seeking a Retail Sales Specialist for Microsoft products to engage with customers, understand needs and budget, and provide expert service and memorable solutions. You’ll stay current on Microsoft products through trainings and certifications and help customers feel confident and excited about technology in-store and online.

You’ll work in a fast-paced department, maintain merchandising, and use promotions to drive growth while delivering excellent customer experiences.

Qualifications

• Must be at least 18 years old.
• 1 year of experience in sales, customer service or related field.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.
• Prior experience serving as a specialist in premium, luxury or complex technology solutions.

Responsibilities

• Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals.
• Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences.
• Use available tools to stay current on promotional initiatives and help drive profitable growth.
• Generate future opportunities by discovering customers’ current and long-term tech needs.
• Embrace our learning culture to continuously improve existing skills while acquiring new ones.
• Maintain specified department merchandising and organization.

Skills

Sales

Customer service

Teamwork

Flexible schedule

Communication

Job description

Best Buy in Tampa is seeking a Retail Sales Specialist for Microsoft products to engage with customers, understand needs and budget, and provide expert service and memorable solutions. You’ll stay current on Microsoft products through trainings and certifications and help customers feel confident and excited about technology in-store and online.

You’ll work in a fast-paced department, maintain merchandising, and use promotions to drive growth while delivering excellent customer experiences.