Microsoft Tech Solutions Specialist

Best Buy; Portage (MI); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Paid time off

Job summary

Best Buy is seeking a Retail Sales Specialist for Microsoft products in Portage, MI. The role emphasizes engaging customers, completing transactions, and driving sales while maintaining knowledge of Microsoft offerings through trainings and certifications.

Responsibilities include supporting the department, discovering customer needs, and delivering complete solutions with a strong focus on teamwork and a flexible schedule that includes holidays and weekends.

Qualifications

• 1 year of experience in sales, customer service or related field.

Responsibilities

• Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences
• Use available tools to stay current on promotional initiatives and help drive profitable growth
• Generate future opportunities by discovering customers’ current and long-term tech needs
• Embrace our learning culture to continuously improve existing skills while acquiring new ones
• Maintain specified department merchandising and organization
• Must be at least 18 years old
• 1 year of experience working with consumer electronics products and services
• Ability to work successfully as part of a team
• Ability to work a flexible schedule, including holidays, nights and weekends
• Preferred qualifications: Prior experience serving as a specialist in premium, luxury or complex technology solutions
• 1 year of experience working with consumer electronics products and services

Skills

Sales experience

Customer service

Teamwork

Flexibility

Job description

Best Buy is seeking a Retail Sales Specialist for Microsoft products in Portage, MI. The role emphasizes engaging customers, completing transactions, and driving sales while maintaining knowledge of Microsoft offerings through trainings and certifications.

Responsibilities include supporting the department, discovering customer needs, and delivering complete solutions with a strong focus on teamwork and a flexible schedule that includes holidays and weekends.