Retail Merchandising Team Lead

Sam's Club; Waterloo (IA); On-site; USD 30,307 - 41,328; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Sam's Club in Waterloo, IA is seeking an engaged associate to provide outstanding member service, assist with merchandising, and support daily store operations. You will help members with purchases, guide self-service tools, and contribute to a friendly, efficient shopping environment.

The role includes supervising associates, enforcing policies, stocking shelves, and maintaining safety and cleanliness while delivering excellent customer experiences. Benefits and competitive pay are offered.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Responsibilities

• Provide member service by acknowledging needs and guiding self-service tech.
• Assist with supervising associates and communicating goals and feedback.
• Stock, merchandize, and organize sales floor; ensure proper pricing and displays.
• Maintain safety, conduct safety checks, and report hazards.
• Lead teams, coordinate assignments, and support open-door policy and ethics.

Skills

Customer service

Retail operations

Supervision

Communication

Ethical standards

Job description

Sam's Club in Waterloo, IA is seeking an engaged associate to provide outstanding member service, assist with merchandising, and support daily store operations. You will help members with purchases, guide self-service tools, and contribute to a friendly, efficient shopping environment.

The role includes supervising associates, enforcing policies, stocking shelves, and maintaining safety and cleanliness while delivering excellent customer experiences. Benefits and competitive pay are offered.