Retail Merchandising & Store Operations Lead

michaels; Knoxville (TN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Benefits package

Job summary

Michaels is seeking a Merchandise Manager for the Knox-Turkey Creek, TN store to drive merchandising and operational execution, including truck processing, inventory routines, planograms, pricing accuracy, and promotional execution.

You will lead workload planning, SISO routines, backroom organization, and ensure a customer-ready store environment. The role requires 3+ years of retail leadership, with nights, weekends, and early mornings as part of the schedule.

Qualifications

• 3+ years retail leadership experience.
• Strong organization and communication skills.
• Ability to lead and train a diverse team.

Responsibilities

• Lead SOPs and store programs to ensure compliance and results.
• Oversee truck execution, inventory routines and pricing accuracy.
• Own workload planning, staffing alignment and task prioritization.
• Manage in-stock optimization, replenishment accuracy and sales readiness.
• Oversee Planogram execution and visual merchandising standards.
• Support store environment, backroom organization and customer readiness.
• Manage inventory control and stock movement, including RTVs and ASN receiving.

Skills

Retail leadership

Merchandising

Inventory management

Staff training

Tools

POS systems

Job description

Michaels is seeking a Merchandise Manager for the Knox-Turkey Creek, TN store to drive merchandising and operational execution, including truck processing, inventory routines, planograms, pricing accuracy, and promotional execution.

You will lead workload planning, SISO routines, backroom organization, and ensure a customer-ready store environment. The role requires 3+ years of retail leadership, with nights, weekends, and early mornings as part of the schedule.