Retail Merchandising & Store Operations Lead

Michaels; Hampton (VA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discount programs

Job summary

Michaels in Virginia (HAMPTON) is seeking a Merchandise Manager to drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. You will ensure pricing accuracy, timely promotions, and a customer-ready store environment through strong workload planning and inventory management.

Responsibilities include leading SOP adherence, managing MOD coverage, truck and planogram execution, and maintaining in-stock levels while

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Assist Store Manager in leading and managing SOPs and Company programs to ensure compliance.
• Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
• Provide MOD coverage, maintaining floor leadership, service standards, and operational continuity.
• Lead truck execution, ensuring unloading, sorting, and flow of merchandise to sales floor.
• Own workload planning and daily task prioritization with store leadership.
• Maintain Store-In-Stock Optimization routines to drive in-stock levels and replenishment accuracy.
• Oversee Planogram (POG) execution to complete merchandising sets on schedule.
• Establish and maintain visual merchandising standards and initial product placement.
• Support a clean, organized, customer-ready store environment including backroom.
• Manage inventory control, product accuracy, and stock movement.
• Execute ad sets with compliant and customer-focused signage and placement.
• Complete price changes accurately and on time across floor and systems.
• Oversee Ship from Store fulfillment and accurate order processing.
• Process RTVs and ASN receiving with proper documentation.
• Manage store damages procedures to reduce shrink.
• Train, coach, and develop team members through onboarding and ongoing skill-building.
• Partner in Asset Protection to reduce shrink.

Skills

Retail leadership

Job description

Michaels in Virginia (HAMPTON) is seeking a Merchandise Manager to drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. You will ensure pricing accuracy, timely promotions, and a customer-ready store environment through strong workload planning and inventory management.

Responsibilities include leading SOP adherence, managing MOD coverage, truck and planogram execution, and maintaining in-stock levels while