Retail Merchandising Lead — Training & Backroom Ops

The TJX Companies, Inc.; Canton (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care (medical/dental/vision)

Job summary

The HomeGoods store of The TJX Companies, Inc. in Canton, OH is seeking a customer-focused associate to execute receiving and merchandising standards while maintaining an outstanding customer experience.

You will work as part of a busy team, ensuring merchandise flows smoothly to the sales floor and back stock is organized. Responsibilities include assisting customers, tagging and stocking merchandise, and training teammates on procedures.

Qualifications

• A flexible schedule, including nights and weekends.
• Strong customer service skills and attention to detail.
• Ability to multitask in a fast-paced store environment.
• Team player mentality with the ability to train others.

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
• Trains and mentors Associates on established merchandising and processing principles
• Ensures merchandise is properly tagged, hung, secured, and coded
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
• Monitors productivity of team and coaches as necessary
• Organizes and rotates back stock for easy replenishment
• Maintains and upholds merchandising philosophy and signage standards
• Maintains all organizational, cleanliness and recovery standards for the backroom area
• Ensures compliance with recycling and, where applicable, hazardous waste programs
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Flexible schedule

Customer service

Multi-tasking

Team player

Strong communication

Attention to detail

Lifting heavy objects

Train others

Education

1 year retail experience

6 months leadership experience

Job description

The HomeGoods store of The TJX Companies, Inc. in Canton, OH is seeking a customer-focused associate to execute receiving and merchandising standards while maintaining an outstanding customer experience.

You will work as part of a busy team, ensuring merchandise flows smoothly to the sales floor and back stock is organized. Responsibilities include assisting customers, tagging and stocking merchandise, and training teammates on procedures.