Retail Merchandising Lead — Team Leader & Customer Experience

Sam's East, Inc.; Boardman Township (OH); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's East, Inc. is seeking a motivated associate for Walmart-related responsibilities at the Boardman, OH location. You will assist members, guide them through self-service options, stock and present merchandise, and help resolve issues while supporting store leadership.

The role emphasizes teamwork, customer service excellence, compliance with policies, and opportunities to develop supervisory skills within a busy retail environment.

Qualifications

• 6 months retail experience.
• 6 months customer service experience.
• Leading a team is preferred.

Responsibilities

• Assist members with service needs and purchasing decisions.
• Stock, merchandise, and organize the sales floor per policy.
• Maintain safety, handle hazards, and support store operations.
• Collaborate with management, coach associates, and ensure service standards.

Skills

Retail experience

Customer service

Team leadership

Job description

Sam's East, Inc. is seeking a motivated associate for Walmart-related responsibilities at the Boardman, OH location. You will assist members, guide them through self-service options, stock and present merchandise, and help resolve issues while supporting store leadership.

The role emphasizes teamwork, customer service excellence, compliance with policies, and opportunities to develop supervisory skills within a busy retail environment.