Retail Merchandising Lead — In-Store Ops & Visuals

Michaels; Princeton (NJ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) with employer match

Medical/Dental/Vision coverage

Employee discounts

Tuition assistance

Job summary

Michaels is seeking a Merchandise Manager for the TRENTON-PRINCETON, NJ area to drive merchandising and operational execution with strong planning and inventory management. The role emphasizes pricing accuracy, promotional execution, and a customer-ready store environment.

The position requires at least 3+ years of retail leadership experience and the ability to manage truck processing, planograms, and visual standards while leading a team in a fast-paced store setting. Overtime may apply.

Qualifications

• 3+ years retail leadership experience
• Experience assigning workloads and coaching teams to achieve SOP compliance
• Experience driving inventory routines, in-stock levels, and visual standards

Responsibilities

• Assist Store Manager in leading SOPs and Company programs to ensure compliance with laws and requirements.
• Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
• Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
• Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
• Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.
• Execute and maintain SISO routines to drive in-stock levels, replenishment accuracy, and sales readiness.
• Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.
• Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.
• Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.
• Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.
• Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.
• Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
• Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
• Process RTVs and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.
• Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction
• Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
• Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Skills

Leadership

Operations execution

Inventory management

Planogram execution

Pricing & promotions

Team development

Store operations

Truck processing

Tools

POS systems

Job description

Michaels is seeking a Merchandise Manager for the TRENTON-PRINCETON, NJ area to drive merchandising and operational execution with strong planning and inventory management. The role emphasizes pricing accuracy, promotional execution, and a customer-ready store environment.

The position requires at least 3+ years of retail leadership experience and the ability to manage truck processing, planograms, and visual standards while leading a team in a fast-paced store setting. Overtime may apply.