Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Springfield (IL); On-site; USD 20,664 - 21,352; Part time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Dental insurance

Vision insurance

Paid holidays

Paid vacation

Paid sick leave

Scholarship program

Job summary

Sierra Store at The TJX Companies, Inc. in Springfield, IL is seeking an associate to deliver exceptional customer experiences and keep a clean, well-organized store.

The role may cross-train in multiple areas to support business needs and promotional programs. Responsibilities include processing purchases and returns, promoting credit and loyalty programs, maintaining merchandising standards, and contributing to store recovery and safety efforts.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models customer experience practices with customers.
• Promotes a positive store culture through honesty, integrity, and respect.
• Rings customer purchases/returns and counts change back per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and standards.
• Prepares merchandise for the sales floor per procedures.
• Participates in store recovery as needed throughout the day.
• Maintains cleanliness and organization of the sales floor.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Multitasking

Adaptability

Lifting objects

Teamwork

Retail experience

Job description

Sierra Store at The TJX Companies, Inc. in Springfield, IL is seeking an associate to deliver exceptional customer experiences and keep a clean, well-organized store.

The role may cross-train in multiple areas to support business needs and promotional programs. Responsibilities include processing purchases and returns, promoting credit and loyalty programs, maintaining merchandising standards, and contributing to store recovery and safety efforts.