Customer Experience Retail Associate

The TJX Companies, Inc.; Springfield (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

HSA

life insurance

short/long term disability

paid holidays/vacation/sick

adoption assistance

referral bonuses

401(k) match

Job summary

The TJX Companies, Inc. in Springfield, IL is seeking a Store Associate to deliver a highly satisfied customer experience, engage with shoppers, and maintain a clean, organized sales floor. You will follow operating procedures, support loss prevention, and may work in multiple store areas to help the business.

You should have strong customer service, be flexible in schedule, communicate well, multitask, and lift items as needed. Previous retail experience is a plus.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking and adapting to changes.

Responsibilities

• Model and promote established customer experience practices with customers.
• Provide a positive store culture through honesty, integrity, and respect.
• Ring customer purchases and returns accurately according to procedures.
• Promote credit and loyalty programs and maintain merchandising standards.
• Process and prepare merchandise for the sales floor and support store recovery.
• Maintain cleanliness and safety on the sales floor and assist in other areas as needed.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Springfield, IL is seeking a Store Associate to deliver a highly satisfied customer experience, engage with shoppers, and maintain a clean, organized sales floor. You will follow operating procedures, support loss prevention, and may work in multiple store areas to help the business.

You should have strong customer service, be flexible in schedule, communicate well, multitask, and lift items as needed. Previous retail experience is a plus.