Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Lancaster (Lancaster County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health coverage

Job summary

The TJX Companies, Inc. in Lancaster, PA is hiring a Store Associate to deliver a highly satisfied customer experience across TJ Maxx store operations. You will engage customers, handle transactions, keep the sales floor organized, and support merchandising and loss-prevention standards.

This role requires strong communication, the ability to multitask, and a flexible schedule to meet business needs. Benefits include associate discount, 401(k), and health coverage; all in a supportive, inclusive

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodation
• Retail customer experience preferred

Responsibilities

• Model and deliver an excellent customer experience
• Accurately ring customer purchases and returns
• Promote credit and loyalty programs
• Maintain merchandising standards and organize the floor
• Support store safety and loss prevention initiatives
• Cross-train across store areas as needed

Job description

The TJX Companies, Inc. in Lancaster, PA is hiring a Store Associate to deliver a highly satisfied customer experience across TJ Maxx store operations. You will engage customers, handle transactions, keep the sales floor organized, and support merchandising and loss-prevention standards.

This role requires strong communication, the ability to multitask, and a flexible schedule to meet business needs. Benefits include associate discount, 401(k), and health coverage; all in a supportive, inclusive