Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Lebanon (Lebanon County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision coverage

HSA

Life insurance

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a store associate at TJ Maxx Lebanon, PA. The role focuses on delivering a highly satisfactory customer experience, engaging with customers, and maintaining a clean, organized store that adheres to all policies and loss-prevention standards.

You may be cross-trained to work in multiple areas to support business needs. The position emphasizes teamwork, integrity, and representing a positive store culture while promoting credit and loyalty programs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Multi-tasking

Flexible schedule

Job description

The TJX Companies, Inc. is seeking a store associate at TJ Maxx Lebanon, PA. The role focuses on delivering a highly satisfactory customer experience, engaging with customers, and maintaining a clean, organized store that adheres to all policies and loss-prevention standards.

You may be cross-trained to work in multiple areas to support business needs. The position emphasizes teamwork, integrity, and representing a positive store culture while promoting credit and loyalty programs.