Retail Merchandising & Customer Experience Associate

3M HEALTHCARE; Grand Blanc (MI); On-site; USD 17,908 - 20,664; Full time

Job summary

Kohl's in Grand Blanc, MI is seeking an associate to execute sales floor merchandising, pricing and recovery while delivering excellent customer service. You will greet customers, assist with products and services, and help maintain a compelling shopping environment.

You’ll support pricing tasks, stock replenishment, and loss prevention, working with store teams to meet goals. Flexible days, nights, weekends and holidays are required.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.
• Preferred: Client facing retail or service industry experience.

Responsibilities

• Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner.
• Remerchandise and replenish sales floor as necessary based on sell through and seasonal changes with a focus on customer experience.
• Engage customers by greeting them and offering assistance with products and services.
• Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner.
• Prevent loss by following all product protection standards.
• Support and partner with other associates on merchandising incoming product.
• Assist with POS and customer service to deliver speed of service transactions.
• Meet or exceed individual goals.

Skills

Customer service

Multi-tasking

Communication

Job description

Kohl's in Grand Blanc, MI is seeking an associate to execute sales floor merchandising, pricing and recovery while delivering excellent customer service. You will greet customers, assist with products and services, and help maintain a compelling shopping environment.

You’ll support pricing tasks, stock replenishment, and loss prevention, working with store teams to meet goals. Flexible days, nights, weekends and holidays are required.