Merchandising & Customer Experience Associate

Kohl's; Pensacola (FL); On-site; USD 19,000 - 22,000; Full time

Job summary

Kohl’s is seeking a sales floor associate in the United States, Florida, Pensacola area. You will execute merchandising, pricing and recovery while delivering outstanding customer service on the floor.

You will greet customers, assist with products and services, restock and reflow merchandise as needed, and participate in pricing changes and ticketing to maintain attractive displays and accurate signage. Must be 16+ and able to work flexible shifts including nights and weekends.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner.
• Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience.
• Engage customers by greeting them and offering assistance with products and services.
• Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner.
• Prevent loss by following all product protection standards.
• Support and partner with other associates on merchandising incoming product.

Skills

Excellent customer service

Multi-tasking

Verbal/written communication

Attention to detail

Flexible availability

Job description

Kohl’s is seeking a sales floor associate in the United States, Florida, Pensacola area. You will execute merchandising, pricing and recovery while delivering outstanding customer service on the floor.

You will greet customers, assist with products and services, restock and reflow merchandise as needed, and participate in pricing changes and ticketing to maintain attractive displays and accurate signage. Must be 16+ and able to work flexible shifts including nights and weekends.