Store Merchandising & Customer Experience Associate

3M HEALTHCARE; White Lake (WI); On-site; USD 15,627 - 22,256; Full time

Job summary

Kohl's in Wisconsin is hiring a Sales Floor Associate to execute merchandising, pricing and recovery while delivering excellent customer service. You will greet customers, replenish the floor, assist with products and services, and support pricing activities to ensure a smooth, engaging shopping experience.

This role emphasizes teamwork, integrity, and meeting performance goals, with flexible hours including days, nights, weekends, and holidays, plus a focus on safety and customer satisfaction.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.
• Preferred: Client facing retail or service industry experience.

Responsibilities

• Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner.
• Remerchandise and replenish sales floor as necessary based on sell through and seasonal changes with a focus on customer experience.
• Engage customers by greeting them and offering assistance with products and services.
• Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner.
• Prevent loss by following all product protection standards.
• Support and partner with other associates on merchandising incoming product.
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.
• Meeting or exceeding individual goals.

Skills

Customer service

Multi-tasking

Verbal/written communication

Interpersonal skills

Attention to detail

Job description

Kohl's in Wisconsin is hiring a Sales Floor Associate to execute merchandising, pricing and recovery while delivering excellent customer service. You will greet customers, replenish the floor, assist with products and services, and support pricing activities to ensure a smooth, engaging shopping experience.

This role emphasizes teamwork, integrity, and meeting performance goals, with flexible hours including days, nights, weekends, and holidays, plus a focus on safety and customer satisfaction.