Seasonal Merchandising Associate

FashionUnited; Pittsburgh (Allegheny County); On-site; USD 17,000 - 21,000; Full time

Job summary

Kohl’s in Pittsburgh is seeking a sales floor associate to execute merchandising, pricing and customer service with enthusiasm. You will greet customers, replenish merchandise, adjust signs and tickets, and help protect stock while delivering a positive shopping experience.

Flexibility to work days, including weekends and holidays, and a client-facing service mindset are essential for success in this role at Kohl’s. Join our team and contribute to a welcoming, fast-paced retail environment.

Qualifications

• Excellent customer service and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner
• Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience
• Engage customers by greeting them and offering assistance with products and services
• Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner
• Prevent loss by following all product protection standards
• Support and partner with other associates on merchandising incoming product
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

Skills

Customer service

Multi-tasking

Attention to detail

Communication

Interpersonal skills

Flexibility

Job description

In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.

What You’ll Do

Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner

Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience

Engage customers by greeting them and offering assistance with products and services

Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner

Prevent loss by following all product protection standards

Support and partner with other associates on merchandising incoming product

All associate roles at Kohl’s are responsible for:

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

What Skills You Have

Required

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Client facing retail or service industry experience