Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Alexandria (VA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health insurance

Dental plan

Vision plan

Life insurance

Job summary

The TJX Companies, Inc. is hiring for retail roles in our Alexandria, VA area. You will deliver outstanding customer experiences, handle transactions, promote loyalty programs, and keep the sales floor stocked and neat.

The role requires adaptability, strong communication, and a collaborative attitude in a fast-paced off-price retail environment. We offer competitive pay, associate discounts, and a comprehensive benefits package.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Initiates and participates in store recovery and keeps the store clean and organized.
• Supports and adheres to safety and loss prevention policies.

Skills

Customer service

Communication

Flexibility

Multi-tasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. is hiring for retail roles in our Alexandria, VA area. You will deliver outstanding customer experiences, handle transactions, promote loyalty programs, and keep the sales floor stocked and neat.

The role requires adaptability, strong communication, and a collaborative attitude in a fast-paced off-price retail environment. We offer competitive pay, associate discounts, and a comprehensive benefits package.