Retail Merchandising Associate: Customer Experience

The TJX Companies, Inc.; Frisco (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Health insurance

Life insurance

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members in Frisco, TX to deliver a highly satisfied customer experience across our store. You will interact with customers, uphold store standards, and support operations in a fast-paced retail environment.

This role emphasizes flexible scheduling, strong communication, attention to detail, and teamwork. Benefits include associate discount and a comprehensive set of health and retirement options.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Able to lift heavy objects with or without accommodations.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Communication

Organization

Multi-tasking

Flexibility

Attention to detail

Teamwork

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members in Frisco, TX to deliver a highly satisfied customer experience across our store. You will interact with customers, uphold store standards, and support operations in a fast-paced retail environment.

This role emphasizes flexible scheduling, strong communication, attention to detail, and teamwork. Benefits include associate discount and a comprehensive set of health and retirement options.