Retail Merchandiser - Customer Experience & Store Ops

The TJX Companies, Inc.; Boston (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Scholarship program

Job summary

Marshalls at The TJX Companies, Inc. seeks team members to deliver a highly satisfying customer experience by engaging with shoppers and maintaining a clean, organized store environment.

You may be cross-trained to work in multiple areas and support the needs of the business while upholding loss prevention and merchandising standards. Responsibilities include accurately processing transactions, promoting credit and loyalty programs, and adhering to labor laws.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Adheres to operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple store areas to support business needs.
• Rings customer purchases/returns and handles cash per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and processes merchandise for the floor.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Adaptability

Job description

Marshalls at The TJX Companies, Inc. seeks team members to deliver a highly satisfying customer experience by engaging with shoppers and maintaining a clean, organized store environment.

You may be cross-trained to work in multiple areas and support the needs of the business while upholding loss prevention and merchandising standards. Responsibilities include accurately processing transactions, promoting credit and loyalty programs, and adhering to labor laws.