Retail Merchandiser & Customer Experience Specialist

The TJX Companies, Inc.; Anderson (SC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

401(k) match

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is seeking an associate in Anderson, SC to deliver a high-quality customer experience and uphold store standards. You will engage customers, support loyalty programs, process transactions, and maintain a clean, organized sales floor in a fast-paced retail setting.

You will be cross-trained to support various store areas, adapt to changes, and participate in safety and loss-prevention initiatives while contributing to a positive store culture and exceptional service.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to lift heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible scheduling

Communication

Multitasking

Lifting

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking an associate in Anderson, SC to deliver a high-quality customer experience and uphold store standards. You will engage customers, support loyalty programs, process transactions, and maintain a clean, organized sales floor in a fast-paced retail setting.

You will be cross-trained to support various store areas, adapt to changes, and participate in safety and loss-prevention initiatives while contributing to a positive store culture and exceptional service.