Retail Merchandise Processor at Oxford

Cincinnatigoodwill; Oxford (OH); Sur place; USD 17 000 - 19 000; Plein temps

Avantages offerts par ce poste

Referral bonus

Résumé du poste

Ohio Valley Goodwill Industries is seeking a Retail Merchandise Processor to partner with production and retail teams in a fast-paced environment, handling donations, pricing, and display preparation for sale in our Goodwill store.

The role emphasizes lifting up to 35 pounds, working weekends/holidays, and delivering friendly, engaging customer service while maintaining a clean, organized workspace. Salary is $13.00 per hour with potential bonuses for referrals.

Qualifications

• Schedule flexibility to support store opening, production, and closing operations.
• Minimum six months of previous work experience or equivalent education.
• Ability to follow directions and communicate effectively in English.
• Strong problem-solving abilities.
• Ability to provide exceptional customer service to all customers.

Responsabilités

• Sort and process merchandise for sales floor according to guidelines.
• Roll merchandise and stock the sales floor accurately.
• Record and monitor donations accurately and timely.
• Maintain knowledge of brand names and current fashion trends.
• Sort apparel into boutique/Ecommerce, sellable, and salvage categories.
• Place items on hangers and transport to sales floor grouped by type.
• Meet daily quota for pieces processed.
• Price and place merchandise on sales floor in organized areas.
• Report safety hazards and injuries to the manager on duty.
• Provide exceptional service to donors and customers.
• Participate in store meetings and trainings.
• Follow supervisor's schedule.
• Maintain clean, safe, organized work environment.
• Maintain uniform appearance.
• Communicate Goodwill’s mission to donors and customers.
• Cross-train in other store operations as needed.
• Other duties as assigned.

Connaissances

Flexible schedule

Work experience 6 months

English communication

Problem solving

Customer service

Description du poste

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.

The Retail Merchandise Processor will partner with production and retail team members in a high energy fast-paced environment to perform a variety of operational functions that include receiving, sorting, pricing, processing and preparing donated merchandise to display for sale in a Goodwill retail store.

SUPERVISION EXERCISED:

This position does not have supervisory responsibilities

MINIMUM REQUIREMENTS:

Required Skills & Qualifications

• Work a flexible schedule in support of the store opening, production, and closing operations including work on weekends and holidays.
• A minimum of six months of previous work experience, or the equivalent educational or vocational experience preferred.
• Must be able to follow directions well and communicate effectively in English
• Ability to problem solve.
• Ability to provide exceptional customer service to all our customers in a friendly and engaging way.

Physical Requirements

• Ability to work in a non-climate-controlled environment.
• Must be able to lift and carry up to 35 pounds at times.
• Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8 hour shift).
• While performing the duties of this job, the employee is frequently exposed to airborne particles.

Role and Responsibilities

• Sort and process soft and hard line merchandise from containers to determine appropriateness for the sales floor in accordance with established guidelines.
• Roll merchandise and accurately stock on sales floor.
• Accurately and timely record and monitor donations.
• Stay abreast of brand name, designer labels, current and vintage styles.
• Sort apparel into boutique/Ecommerce, sellable, and salvage categories according to quota.
• Place items on hangers, places hangers on rolling rack, and transport them to the sales floor keeping similar items grouped.
• Maintain a pace at which one is able to meet daily quota for pieces processed.
• Price and roll merchandise to sales floor to their appropriate areas in a well-organized/merchandised manner
• Comply with safety and security practices including reporting safety hazards and injuries to the manager on duty.
• Provide exceptional customer service to all our donors/customers, including friendly and engaging interactions.
• Comply with all policies, including participating in store meetings and trainings.
• Adhere to work schedule set by supervisor.
• Maintain a clean, safe and organized work environment, including production area.
• Maintain a professional appearance adhering to Goodwill uniform standards.
• Communicate Goodwill’s mission and vision effectively to our donors and customers.
• Cross train as necessary in other functions of store operations and assist as needed in other areas of the store.
• Other duties as assigned.

Payrate: $13.00 per hour

Great People Know Great People!

• Internal employees can earn a $500 referral bonus by referring a candidate who is hired and completes 90 days of employment. To ensure you receive credit for your referral, please have the candidate include your full name on their application. Start referring today!