Retail Merchandise Processor at Independence

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.; Independence (KY); On-site; USD 15,000 - 21,000; Full time

Job summary

Ohio Valley Goodwill Industries Rehabilitation Center, Inc. in Independence, KY is seeking a Retail Merchandise Processor to support production and retail teams in a fast-paced environment. You will receive, sort, price, process, and prepare donated merchandise for display on the sales floor.

Responsibilities include stocking, recording donations, maintaining boutique/sellable/salvage categories, and providing friendly customer service to donors and customers while adhering to safety standards.

Qualifications

• Flexible schedule including weekends and holidays.
• At least six months of previous work experience or equivalent education.
• Must follow directions and communicate effectively in English.
• Ability to problem-solve and provide friendly customer service.
• Excellent interpersonal skills to engage donors and customers.

Responsibilities

• Sort and process merchandise for the sales floor according to guidelines.
• Stock the sales floor with rolled merchandise.
• Record and monitor donations accurately and timely.
• Stay aware of brand labels and current fashion trends.
• Categorize apparel into boutique, sellable, and salvage.
• Place items on hangers and transport to the sales floor in organized groups.
• Maintain daily quota for pieces processed.
• Price and roll merchandise to appropriate areas on the floor.
• Follow safety and security practices; report hazards.
• Provide exceptional service to donors and customers.
• Attend store meetings and trainings as required.
• Adhere to supervisor schedules and maintain a clean workspace.
• Present a professional appearance per Goodwill standards.
• Communicate Goodwill’s mission to donors and customers.
• Cross-train in other store areas as needed.
• Perform other duties as assigned.

Skills

Flexible schedule

Customer service

English communication

Problem solving

Team collaboration

Attention to detail

Job description

Regular Full Time Sales Independence, KY, US

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.

The Retail Merchandise Processor will partner with production and retail team members in a high energy fast-paced environment to perform a variety of operational functions that include receiving, sorting, pricing, processing and preparing donated merchandise to display for sale in a Goodwill retail store.

POSITIONS NEEDED:

1 Full-Time

1 Part-Time

SUPERVISION EXERCISED:

This position does not have supervisory responsibilities

MINIMUM REQUIREMENTS:

Required Skills & Qualifications

• Work a flexible schedule in support of the store opening, production, and closing operations including work on weekends and holidays.
• A minimum of six months of previous work experience, or the equivalent educational or vocational experience preferred.
• Must be able to follow directions well and communicate effectively in English
• Ability to problem solve.
• Ability to provide exceptional customer service to all our customers in a friendly and engaging way.

Physical Requirements

• Ability to work in a non-climate-controlled environment.
• Must be able to lift and carry up to 35 pounds at times.
• Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8 hour shift).
• While performing the duties of this job, the employee is frequently exposed to airborne particles.

Role and Responsibilities

• Sort and process soft and hard line merchandise from containers to determine appropriateness for the sales floor in accordance with established guidelines.
• Roll merchandise and accurately stock on sales floor.
• Accurately and timely record and monitor donations.
• Stay abreast of brand name, designer labels, current and vintage styles.
• Sort apparel into boutique/Ecommerce, sellable, and salvage categories according to quota.
• Place items on hangers, places hangers on rolling rack, and transport them to the sales floor keeping similar items grouped.
• Maintain a pace at which one is able to meet daily quota for pieces processed.
• Price and roll merchandise to sales floor to their appropriate areas in a well-organized/merchandised manner
• Comply with safety and security practices including reporting safety hazards and injuries to the manager on duty.
• Provide exceptional customer service to all our donors/customers, including friendly and engaging interactions.
• Comply with all policies, including participating in store meetings and trainings.
• Adhere to work schedule set by supervisor.
• Maintain a clean, safe and organized work environment, including production area.
• Maintain a professional appearance adhering to Goodwill uniform standards.
• Communicate Goodwill’s mission and vision effectively to our donors and customers.
• Cross train as necessary in other functions of store operations and assist as needed in other areas of the store.
• Other duties as assigned.

Payrate: $13.00 per hour

EEO Employer/Vet/Disabled