Retail Merchandise Processor at Colerain

Cincinnatigoodwill; Cincinnati (OH); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Referral bonus

Job summary

Ohio Valley Goodwill Industries seeks a Retail Merchandise Processor for Colerain to help open our brand‑new store and support a fast‑paced team. You will receive, sort, price, and prepare donated merchandise for display, helping customers find great items while supporting our mission.

The role requires reliability, the ability to lift up to 35 pounds, and a friendly, customer‑oriented approach. Weekend and holiday availability is expected to keep the store thriving.

Qualifications

• Six months of prior work experience or equivalent education preferred.
• Ability to follow directions and communicate effectively in English.
• Ability to provide exceptional customer service.

Responsibilities

• Sort and process donated merchandise for display.
• Stock and price merchandise on the sales floor.
• Record donations accurately and timely.
• Maintain clean, safe, and organized work areas.
• Provide friendly, engaging service to donors and customers.

Skills

Customer service

Communication

Problem solving

English language

Job description

Retail Merchandise Processor at Colerain

Regular Full Time Sales Bellevue, KY, US

3 days ago Requisition ID: 1715

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.

We’re excited to open our brand‑new Ohio Valley Goodwill location in Colerain, and we’re looking for team members who want to help build something meaningful from the ground up. This is your chance to be part of our mission of eliminating barriers and furthering our commitment to supporting individuals with disabilities, local veterans, and others in our community. As we begin building our new team.

The Retail Merchandise Processor will partner with production and retail team members in a high energy fast-paced environment to perform a variety of operational functions that include receiving, sorting, pricing, processing and preparing donated merchandise to display for sale in a Goodwill retail store.

SUPERVISION EXERCISED:

This position does not have supervisory responsibilities

MINIMUM REQUIREMENTS:

Required Skills & Qualifications

• Work a flexible schedule in support of the store opening, production, and closing operations including work on weekends and holidays.
• A minimum of six months of previous work experience, or the equivalent educational or vocational experience preferred.
• Must be able to follow directions well and communicate effectively in English
• Ability to problem solve.
• Ability to provide exceptional customer service to all our customers in a friendly and engaging way.

Physical Requirements

• Ability to work in a non-climate-controlled environment.
• Must be able to lift and carry up to 35 pounds at times.
• Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8 hour shift).
• While performing the duties of this job, the employee is frequently exposed to airborne particles.

Role and Responsibilities

• Sort and process soft and hard line merchandise from containers to determine appropriateness for the sales floor in accordance with established guidelines.
• Roll merchandise and accurately stock on sales floor.
• Accurately and timely record and monitor donations.
• Stay abreast of brand name, designer labels, current and vintage styles.
• Sort apparel into boutique/Ecommerce, sellable, and salvage categories according to quota.
• Place items on hangers, places hangers on rolling rack, and transport them to the sales floor keeping similar items grouped.
• Maintain a pace at which one is able to meet daily quota for pieces processed.
• Price and roll merchandise to sales floor to their appropriate areas in a well-organized/merchandised manner
• Comply with safety and security practices including reporting safety hazards and injuries to the manager on duty.
• Provide exceptional customer service to all our donors/customers, including friendly and engaging interactions.
• Comply with all policies, including participating in store meetings and trainings.
• Adhere to work schedule set by supervisor.
• Maintain a clean, safe and organized work environment, including production area.
• Maintain a professional appearance adhering to Goodwill uniform standards.
• Communicate Goodwill’s mission and vision effectively to our donors and customers.
• Cross train as necessary in other functions of store operations and assist as needed in other areas of the store.
• Other duties as assigned.

Payrate: $13.00 per hour

Great People Know Great People!

Internal employees can earn a $300 referral bonus by referring a candidate who is hired and completes 90 days of employment. To ensure you receive credit for your referral, please have the candidate include your full name on their application. Start referring today!