Retail Merchandise & Customer Experience Associate

The TJX Companies, Inc.; Port Washington (NY); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

HSA

Paid holidays/vacation/sick

Job summary

TJ Maxx in Port Washington, NY is seeking team members to deliver outstanding customer service and maintain a clean, organized store environment. You’ll interact with customers, process purchases, support loyalty programs, and help keep merchandise flowing on the sales floor.

The role emphasizes flexibility, strong communication, and teamwork, with responsibilities across multiple store areas as needed to meet business goals.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.
• Comfortable lifting heavy objects with or without accommodation.
• Retail customer experience is preferred.

Responsibilities

• Deliver a highly satisfied customer experience and engage with customers.
• Ring purchases/returns accurately and manage change per procedures.
• Promote credit and loyalty programs.
• Uphold merchandising standards and prepare items for the sales floor.
• Support store recovery and maintain cleanliness and safety.
• Adhere to labor laws and store policies.
• Assist in crossing areas of the store as needed to support business.
• Others as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Attention to detail

Team collaboration

Job description

TJ Maxx in Port Washington, NY is seeking team members to deliver outstanding customer service and maintain a clean, organized store environment. You’ll interact with customers, process purchases, support loyalty programs, and help keep merchandise flowing on the sales floor.

The role emphasizes flexibility, strong communication, and teamwork, with responsibilities across multiple store areas as needed to meet business goals.