Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Marinette (WI); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Associate discount

EAP

401(k) associate contributions

Paid holidays/vacation/sick

Health care discounts

Job summary

The TJX Companies, Inc. is seeking team members for TJ Maxx in Marinette, WI to deliver an exceptional customer experience. This role emphasizes engagement with customers, accurate checkout processes, and upholding store standards in a fast-paced retail environment.

Responsibilities include assisting in merchandising, promoting credit and loyalty programs, and maintaining a clean, safe store. The position offers a flexible schedule and opportunities for development within a Fortune 100 company.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and following customer experience principles.
• Accurately ring purchases/returns and handle money according to procedures.
• Promote credit and loyalty programs and support merchandising standards.
• Prepare merchandise for the sales floor and maintain store cleanliness and organization.
• Participate in store recovery, safety, and loss prevention activities.
• Support and contribute to store goals and programs as needed.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Retail experience

Job description

The TJX Companies, Inc. is seeking team members for TJ Maxx in Marinette, WI to deliver an exceptional customer experience. This role emphasizes engagement with customers, accurate checkout processes, and upholding store standards in a fast-paced retail environment.

Responsibilities include assisting in merchandising, promoting credit and loyalty programs, and maintaining a clean, safe store. The position offers a flexible schedule and opportunities for development within a Fortune 100 company.