Retail Merchandise Associate - Flexible Schedule & Discount

The TJX Companies, Inc.; Springfield (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Employee assistance program

Job summary

HomeGoods in Springfield, MO is seeking a customer-focused associate to deliver outstanding service and maintain a clean, organized store environment. You will ring purchases, support store operations, and promote credit and loyalty programs, while upholding loss prevention standards.

Candidates should have excellent customer service, be able to work a flexible schedule, and communicate clearly with teammates and customers. Prior retail experience is preferred and physical tasks may be required.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Physical ability

Teamwork

Retail experience

Job description

HomeGoods in Springfield, MO is seeking a customer-focused associate to deliver outstanding service and maintain a clean, organized store environment. You will ring purchases, support store operations, and promote credit and loyalty programs, while upholding loss prevention standards.

Candidates should have excellent customer service, be able to work a flexible schedule, and communicate clearly with teammates and customers. Prior retail experience is preferred and physical tasks may be required.