Retail Merchandise Associate — Elevate Customer Experience

Winners Merchants International, L.P.; United States; On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

TJ Maxx in Lancaster, PA is seeking a customer-focused associate to deliver a superior shopping experience. You will engage customers, process purchases, stock and prepare merchandise, and support overall store operations in a team-driven environment.

This role requires strong communication, attention to detail, and the ability to multitask while adhering to company policies and safety standards. Training and opportunities for advancement are available in a fast-paced retail setting.

Qualifications

• Customer service skills required to deliver a highly satisfied experience.
• Ability to adapt communication for customers and teammates.
• Attention to detail and strong organization.
• Willingness to learn and follow store procedures.

Responsibilities

• Deliver a highly satisfying customer experience by engaging with customers and keeping the store clean and organized.
• Ring customer purchases and returns accurately and follow checkout procedures.
• Promote credit and loyalty programs to customers.
• Prepare and stock merchandise for the sales floor according to procedures.
• Support store recovery and maintain safety and cleanliness standards throughout the day.
• Collaborate with peers and supervisors to ensure smooth store operations.

Skills

Excellent customer service

Strong communication

Organizational skills

Multi-tasking

Lifting heavy objects

Job description

TJ Maxx in Lancaster, PA is seeking a customer-focused associate to deliver a superior shopping experience. You will engage customers, process purchases, stock and prepare merchandise, and support overall store operations in a team-driven environment.

This role requires strong communication, attention to detail, and the ability to multitask while adhering to company policies and safety standards. Training and opportunities for advancement are available in a fast-paced retail setting.