Merchandise Associate: Elevate Customer Experience & Growth

The TJX Companies, Inc.; Bethlehem (Northampton County); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays/vacation/sick

Job summary

TJ Maxx in Bethlehem, PA is seeking team members to deliver an outstanding customer experience while maintaining a clean, organized store floor. You will support operations across departments as needed, ensuring policy and loss-prevention standards are followed.

Qualities include excellent customer service, flexibility, strong communication, and the ability to multitask in a fast-paced setting. Retail experience is valued.

Qualifications

• Excellent customer service capability.
• Willingness to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience and uphold customer experience principles.
• Maintain a clean and organized store environment and adhere to standards.
• Accurately process purchases, returns, and counts changes per procedures.
• Promote credit and loyalty programs.
• Assist with merchandise preparation and replenishment on the sales floor.
• Participate in store recovery and safety programs.

Skills

Customer service

Flexible schedule

Communication skills

Multitasking

Adaptability

Lifting ability

Team player

Retail experience

Job description

TJ Maxx in Bethlehem, PA is seeking team members to deliver an outstanding customer experience while maintaining a clean, organized store floor. You will support operations across departments as needed, ensuring policy and loss-prevention standards are followed.

Qualities include excellent customer service, flexibility, strong communication, and the ability to multitask in a fast-paced setting. Retail experience is valued.