Retail Merchandise Associate: Elevate Customer Experience

The TJX Companies, Inc.; Atwater (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health & other benefits

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver a high-quality customer experience while maintaining a clean, organized store environment in Atwater, CA. You will engage with customers, support loss prevention, and participate in store operations and merchandising initiatives.

The role emphasizes excellent service, adaptability to changing needs, and teamwork. Prior retail experience is a plus, and we offer competitive wages and benefits aligned with store needs

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Ability to adapt to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience is a plus.

Responsibilities

• Role models established customer experience practices with customers and teammates.
• Supports a positive store culture through honesty, integrity, and respect.
• Accurately ring purchases/returns and manage change per procedures.
• Promote credit and loyalty programs.
• Uphold merchandising standards and procedures.
• Prepare and stock merchandise for the sales floor.
• Participate in store recovery and cleanliness throughout the day.
• Provide and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support shrink reduction programs and safety awareness.
• Other duties as assigned.

Skills

Customer service

Communication

Flexibility

Multi-tasking

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver a high-quality customer experience while maintaining a clean, organized store environment in Atwater, CA. You will engage with customers, support loss prevention, and participate in store operations and merchandising initiatives.

The role emphasizes excellent service, adaptability to changing needs, and teamwork. Prior retail experience is a plus, and we offer competitive wages and benefits aligned with store needs