Retail Associate: Elevate Customer Experience & Merchandising

The TJX Companies, Inc.; Burbank (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

Marshalls at The TJX Companies, Inc. in Burbank, CA is hiring a store associate to deliver a highly satisfying customer experience while keeping the store clean, organized, and safe.

You will engage customers, promote credit and loyalty programs, handle transactions accurately, and support merchandising and safety programs across the store. The position offers a starting hourly pay range and a range of benefits.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains cleanliness and order on the sales floor and throughout the store
• Provides and accepts recognition and constructive feedback
• Adheres to labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flex schedule

Communication

Multi-tasking

Teamwork

Job description

Marshalls at The TJX Companies, Inc. in Burbank, CA is hiring a store associate to deliver a highly satisfying customer experience while keeping the store clean, organized, and safe.

You will engage customers, promote credit and loyalty programs, handle transactions accurately, and support merchandising and safety programs across the store. The position offers a starting hourly pay range and a range of benefits.