Retail Merchandise Associate — Customer Experience Pro

The TJX Companies, Inc.; Silverdale (WA); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

HSAs

Paid holidays/vacation/sick leave

Life insurance

Disability insurance

Job summary

Marshalls in Silverdale, WA is hiring for a store associate to deliver a high-quality customer experience. You will ring up purchases, assist with merchandising, and ensure a clean, organized sales floor while adhering to store standards.

The role requires excellent customer service, strong communication, and the ability to multitask in a fast-paced retail environment. Training is provided, and benefits include associate discounts and a 401(k) plan.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.

Skills

Customer service

Communication

Flexible schedule

Multi-tasking

Attention to detail

Organizational skills

Job description

Marshalls in Silverdale, WA is hiring for a store associate to deliver a high-quality customer experience. You will ring up purchases, assist with merchandising, and ensure a clean, organized sales floor while adhering to store standards.

The role requires excellent customer service, strong communication, and the ability to multitask in a fast-paced retail environment. Training is provided, and benefits include associate discounts and a 401(k) plan.