Retail Merchandise Associate — Customer Experience Pro

TJX; El Paso (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

Employee Assistance Program (EAP)

Smoking cessation support

Bereavement leave

401(k)

Discounts for child care & cell phone

Pet & legal insurance

Credit union

Referral bonuses

Job summary

TJ Maxx at TJX Companies is seeking team members to deliver exceptional guest service in a dynamic store setting in El Paso, TX. You will engage customers, uphold store standards, and participate in merchandising and loss-prevention efforts to ensure a safe, welcoming shopping experience.

The role supports multiple areas as needed, with emphasis on accurate transactions, strong communication, and collaborative teamwork.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Follows operational, merchandise, and loss prevention standards; may work in multiple store areas to support business needs.
• Models customer experience practices with customers and associates; promotes credit and loyalty programs.
• Rings purchases and returns accurately and processes transactions per procedures.
• Maintains store standards and participates in safety and shrink reduction initiatives.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multi-tasking

Lifting heavy objects

Job description

TJ Maxx at TJX Companies is seeking team members to deliver exceptional guest service in a dynamic store setting in El Paso, TX. You will engage customers, uphold store standards, and participate in merchandising and loss-prevention efforts to ensure a safe, welcoming shopping experience.

The role supports multiple areas as needed, with emphasis on accurate transactions, strong communication, and collaborative teamwork.