Retail Merchandise Associate — Customer Experience & Merchandising

The TJX Companies, Inc.; Petoskey (MI); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

401(k) match

Medical/dental/vision

Job summary

Marshalls in Petoskey, MI is hiring a store associate to deliver a high-quality customer experience, maintain a clean store, and support daily operations. The role involves engaging customers, processing transactions, merchandising, and contributing to a positive store culture.

The position requires strong communication, organizational skills, and the ability to multi-task in a fast-paced retail environment. A flexible schedule and team collaboration are essential components of the job.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model and deliver exceptional customer service to shoppers.
• Rings up purchases/returns accurately and manages cash and transactions.
• Promotes credit and loyalty programs.
• Merchandise and stock shelves following company standards.
• Maintains store cleanliness and safety throughout shift.
• Supports loss prevention and safety protocols.
• Assists in store recovery and general operations as needed.
• Other duties as assigned by management.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls in Petoskey, MI is hiring a store associate to deliver a high-quality customer experience, maintain a clean store, and support daily operations. The role involves engaging customers, processing transactions, merchandising, and contributing to a positive store culture.

The position requires strong communication, organizational skills, and the ability to multi-task in a fast-paced retail environment. A flexible schedule and team collaboration are essential components of the job.