Retail Merchandise Associate: Customer Experience & Growth

The TJX Companies, Inc.; Wilmington (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Life insurance

Short/long term disability

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Wilmington, NC is hiring a store associate to deliver exceptional customer experiences in a fast-paced environment. You will support day-to-day operations, assist customers, and help maintain a clean, organized sales floor.

Candidates should have strong communication skills, the ability to multi-task, and a willingness to learn about credit and loyalty programs. The role offers an associate discount and comprehensive benefits.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.

Skills

Customer service

Flex schedule

Communication

Multi-tasking

Physical stamina

Job description

The TJX Companies, Inc. in Wilmington, NC is hiring a store associate to deliver exceptional customer experiences in a fast-paced environment. You will support day-to-day operations, assist customers, and help maintain a clean, organized sales floor.

Candidates should have strong communication skills, the ability to multi-task, and a willingness to learn about credit and loyalty programs. The role offers an associate discount and comprehensive benefits.