Retail Merchandise Associate - Customer Experience & Growth

The TJX Companies, Inc.; Towson (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k)

Medical/dental/vision coverage

Job summary

The TJX Companies, Inc. in Towson, MD is seeking a Retail Sales Associate to deliver a high-quality customer experience in a fast-paced environment. You will support store operations, promote credit and loyalty programs, and maintain merchandising standards to ensure a welcoming shopping experience.

Join a Fortune 100 company known for its off-price retail leadership, where opportunities for growth and development are paired with competitive benefits and a supportive team culture.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodation
• Works effectively with peers and supervisors

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and keeping the store clean and organized.
• Model customer experience practices with internal and external customers.
• Promote credit and loyalty programs.
• Accurately ring purchases/returns and handle change.
• Uphold merchandising standards and procedures.
• Prepare merchandise for the sales floor following company procedures.
• Participate in store recovery and maintain store cleanliness.
• Support safety and loss prevention initiatives.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organization

Multi-tasking

Flexibility

Teamwork

Physical ability

Job description

The TJX Companies, Inc. in Towson, MD is seeking a Retail Sales Associate to deliver a high-quality customer experience in a fast-paced environment. You will support store operations, promote credit and loyalty programs, and maintain merchandising standards to ensure a welcoming shopping experience.

Join a Fortune 100 company known for its off-price retail leadership, where opportunities for growth and development are paired with competitive benefits and a supportive team culture.