Retail Merchandise Associate: Elevate Customer Experience

Sierra; Harrisonburg (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision insurance

Paid holidays/vacation/sick

Job summary

TJX Companies, including Sierra in Harrisonburg, offers a role focused on delivering outstanding customer service in a fast-paced retail environment. You will engage customers, maintain store standards, and support loss prevention while promoting credit and loyalty programs.

A strong team culture and opportunities for growth accompany a competitive starting wage. Join a Fortune 100 company that values diversity, collaboration, and employee development across Home Offices, Distribution Centers,

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining an organized store environment.
• Models established customer experience practices with customers and teammates.
• Supports a positive store culture with honesty, integrity, and respect.
• Rings customer purchases and returns accurately and counts change per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and procedures for the sales floor.
• Prepares merchandise for sale per company standards and processes it accordingly.
• Participates in store recovery and upkeep of the sales floor and store cleanliness.
• Offers and accepts feedback, adheres to labor laws and store policies.
• Supports shrink reduction initiatives and safety programs.
• Performs other duties as assigned.

Job description

TJX Companies, including Sierra in Harrisonburg, offers a role focused on delivering outstanding customer service in a fast-paced retail environment. You will engage customers, maintain store standards, and support loss prevention while promoting credit and loyalty programs.

A strong team culture and opportunities for growth accompany a competitive starting wage. Join a Fortune 100 company that values diversity, collaboration, and employee development across Home Offices, Distribution Centers,