Retail Merchandise Associate — Customer Experience & Discounts

The TJX Companies, Inc.; Wilmington (DE); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

Marshalls at The TJX Companies, Inc. invites you to join a vibrant team in Wilmington, DE, where everyday opportunities for growth and achievement await. You will deliver a highly satisfied customer experience, engage with shoppers, and help maintain a clean, organized store environment in line with company standards.

We value strong communication, adaptability, and teamwork. This role emphasizes flexibility, willingness to learn across departments, and adherence to labor laws while contributing

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi‑tasking
• Able to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment in line with standards
• Model established customer experience practices with internal and external customers
• Promote credit and loyalty programs
• Accurately ring customer purchases/returns and handle cash according to operating procedures
• Support and participate in store safety, shrink reduction, and recovery efforts
• Ensure merchandising standards and store recovery tasks are performed throughout the day

Job description

Marshalls at The TJX Companies, Inc. invites you to join a vibrant team in Wilmington, DE, where everyday opportunities for growth and achievement await. You will deliver a highly satisfied customer experience, engage with shoppers, and help maintain a clean, organized store environment in line with company standards.

We value strong communication, adaptability, and teamwork. This role emphasizes flexibility, willingness to learn across departments, and adherence to labor laws while contributing