Retail Merchandise Associate — Customer Experience & Discounts

The TJX Companies, Inc.; Benton Harbor (MI); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Credit union

Referral bonuses

Paid holidays

Paid vacation

Sick leave

Life insurance

Disability insurance

Adoption assistance

Job summary

HomeGoods, part of The TJX Companies, is hiring at our Benton Harbor location to deliver a positive customer experience and maintain a clean, organized store environment. You may be cross-trained across departments to support business needs.

Ideal candidates communicate well, multitask effectively, and stay adaptable to changing priorities while upholding labor, safety, and merchandising standards. Benefits and competitive pay are offered to eligible associates.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Adaptability

Job description

HomeGoods, part of The TJX Companies, is hiring at our Benton Harbor location to deliver a positive customer experience and maintain a clean, organized store environment. You may be cross-trained across departments to support business needs.

Ideal candidates communicate well, multitask effectively, and stay adaptable to changing priorities while upholding labor, safety, and merchandising standards. Benefits and competitive pay are offered to eligible associates.