Retail Merchandise Associate - Customer Experience

TJX

Winchester (VA)

On-site

USD 19,000 - 20,000

Full time

2 days ago

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Benefits offered by this job

Associate discount

401(k)

Health insurance

Paid holidays

Paid parental leave

Scholarship program

Referral bonuses

EAP

Life insurance

Disability coverage

Job summary

TJ Maxx at TJX Companies is hiring in Winchester, VA, offering a role that emphasizes customer service, contribution to a positive store culture, and engagement with shoppers. You’ll operate in a fast-paced retail environment, supporting multiple store areas and ensuring accuracy in transactions and merchandising standards.

The position benefits from a comprehensive suite of perks and the chance to grow within a Fortune 100 company that values diversity and inclusion.

Qualifications

Excellent customer service skills.
Flexible schedule to support business needs.
Strong communication and organizational skills with attention to detail.
Capable of multi-tasking.
Able to lift heavy objects with or without reasonable accommodation.
Retail customer experience preferred.

Responsibilities

Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
Adhere to all operational, merchandise, and loss prevention standards.
May be cross-trained to work in multiple areas to support the business needs.
Model established customer experience practices with customers and team members.
Promote and support credit and loyalty programs while maintaining store standards.
Accurately process customer purchases/returns and manage change per procedures, and participate in store recovery as needed.