Retail Merchandise Associate - Customer Experience

The TJX Companies, Inc.; Brandywine (MD); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

healthcare related benefits

paid holidays/vacation/sick

referral bonuses

probable insurance options

Job summary

Marshalls in Brandywine, MD is hiring to deliver a superior customer experience and maintain a clean, organized store environment. You may work across areas to support business needs while following store procedures and safety standards.

Responsibilities include assisting customers, processing transactions, promoting loyalty programs, and contributing to loss-prevention goals. The role emphasizes teamwork, adaptability, and excellent communication with peers and supervisors.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational abilities.
• Able to multi-task and adapt to changes.
• Willingness to lift heavy objects with/without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience and engage with customers.
• Ring purchases/returns accurately and handle cash per procedures.
• Promote credit and loyalty programs and maintain store cleanliness.
• Support merchandising procedures and store recovery as needed.
• Adhere to labor laws, safety standards and loss prevention policies.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexibility

Teamwork

Lifting objects

Job description

Marshalls in Brandywine, MD is hiring to deliver a superior customer experience and maintain a clean, organized store environment. You may work across areas to support business needs while following store procedures and safety standards.

Responsibilities include assisting customers, processing transactions, promoting loyalty programs, and contributing to loss-prevention goals. The role emphasizes teamwork, adaptability, and excellent communication with peers and supervisors.