Retail Merchandise Associate — Customer Experience

TJX; Albertville (AL); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Job summary

TJX is seeking a store team member in Albertville, AL to deliver excellent customer service and support daily store operations. You will engage customers, process sales, returns, and promotions, maintain shelves, and participate in store recovery while upholding safety and cleanliness standards.

Ideal candidates are customer-focused, able to multitask, and willing to work a flexible schedule including nights and weekends. Retail experience is preferred.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Ability to respond to changes and unexpected situations.
• Ability to lift heavy objects with or without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer service principles.
• Ring customer purchases and returns accurately and handle cash per procedures.
• Promote credit and loyalty programs and participate in store recovery as needed.
• Maintain merchandising standards and prepare merchandise for the floor.
• Support safety, cleanliness, and loss prevention initiatives.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Observant/Detail-oriented

Teamwork

Job description

TJX is seeking a store team member in Albertville, AL to deliver excellent customer service and support daily store operations. You will engage customers, process sales, returns, and promotions, maintain shelves, and participate in store recovery while upholding safety and cleanliness standards.

Ideal candidates are customer-focused, able to multitask, and willing to work a flexible schedule including nights and weekends. Retail experience is preferred.